Chat2B is a private team chat provided by MySmyle Company for Information Technology - L.L.C ("MySmyle", "we"), Abu Dhabi, United Arab Emirates. Your employer controls its workspace; we run the service for them. We do not sell your data or show ads.
1. What we collect
- Account: name, work email, job title, mobile number, profile photo and role. Passwords are stored only as a secure hash that cannot be read.
- Chat content: messages, photos, videos, voice notes, files, polls and read receipts.
- Device and security: notification token, phone model, app version, and sign-in times and IP addresses.
- Billing: the business's plan, invoices and payments. Card details are handled by our payment provider, never by us.
We do not collect your location, contacts or browsing history.
2. Phone permissions
The app asks first, and you can turn these off anytime: camera and microphone only when you take a photo or record a voice note; photos only the items you pick; fingerprint or face sign-in is checked by your phone, and we never receive that data; notifications for new messages.
3. How we use it
To deliver messages and notifications, manage business accounts and billing, keep the service secure, and provide support.
4. Who we share it with
Colleagues in your workspace, and the providers that help us run Chat2B, only for that purpose:
- Hosting: servers in the United Arab Emirates.
- Notifications: delivered through Google Firebase Cloud Messaging (and Apple's notification service on iPhone). These services may process notifications outside the UAE, and a notification can include a short preview of the message.
- SMS and email: sign-in codes, invitations and account messages.
- Payments: card payments are processed by Tap Payments.
- Your business's own systems: if your business connects Chat2B to its ERP or other business system, the data your business chooses to connect is exchanged with that system.
We share data with authorities only when UAE law requires it.
5. Storage and security
Workspace data (accounts, messages and files) is stored on servers in the UAE. All connections are encrypted, each business has its own separate database, and files open only through short-lived private links.
6. How long we keep it
Data is kept while the business uses Chat2B. If a business closes or stops paying, its workspace is paused, not deleted, and the owner can ask us to delete it. Invoices are kept as UAE tax law requires.
7. Your rights and deleting your account
You can update your profile in the app, or ask us for a copy or correction of your data; we reply within 7 days. You can delete your account in Settings → Delete my account or on our delete-account page. Your profile is removed, and messages you sent remain in the chat as "Deleted user".
8. Children
Chat2B is a workplace tool for people aged 18 and over.
9. Changes and contact
We will update the date above if this policy changes and notify owners of important changes.
MySmyle Company for Information Technology - L.L.C
Building C52 (Omar Otaiba Abdulla Ahmed), Al Danah, East 6, Abu Dhabi, United Arab Emirates
Trade licence CN-4657281 (Abu Dhabi)
info@mysmyle.org